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Customer onboarding

Prepare your call coverage.

Send the essential operating details after you receive an order reference. We collect detailed FAQs, delegated access and any sensitive registration material separately.

This is an onboarding information form. It does not activate service, authorize phone routing, sign a contract or charge a payment method. Do not submit EINs, passwords, card details, customer lists or sensitive caller data.

Wait for the saved confirmation page. Next we confirm the full FAQ, scope, data schedule, access permissions and test plan with you.

Before we change your phone routing

We obtain separate written permission identifying the number, route, change window, responsible operator and rollback. After tests, you approve go-live and recurring billing separately. No approval is inferred from this form.