See the answering workflow
This is an illustrative walkthrough, not a live AI call or proof of a deployed customer system. Ask for a live acceptance test after your service account is configured.
Example: an after-hours service request
Assistant: You’ve reached Example Service’s AI assistant. How can I help?
Caller: I need help with a leaking faucet tomorrow.
Assistant: I can take your name, callback number and service area for the team. I cannot promise availability until they confirm.
Result: The approved business recipient receives the requested lead details. Booking happens only when the calendar add-on, availability rules and permissions are configured and tested.
Your real acceptance test
Test approved questions, an unknown request, closed hours, a declined privacy notice, failed transfer and fallback. Confirm your recipient receives the right information. Complete the test record before Go-Live.
Build your plan →Review setup and test steps